Quintessentially: The Pinnacle of Luxury Concierge Services
In a world where time is a luxury, Quintessentially stands out as a beacon of personalized service and lifestyle management. Founded in London 25 years ago, this luxury concierge service has expanded its reach to 35 offices worldwide, boasting a diverse team that speaks over 50 languages. With a unique ecosystem of advisors and partners, Quintessentially is dedicated to providing its members with unparalleled support in every facet of their lives.
A Client-Driven Platform
Whether you’re seeking VIP tickets to the U.S. Open, planning an adventurous trek to track mountain gorillas in East Africa, or simply trying to secure a coveted table at La Dolce Vita in Beverly Hills on a bustling Saturday night, Quintessentially is your go-to resource. The company’s dedicated lifestyle managers are committed to understanding and fulfilling the unique needs of each member, ensuring that every request is met with precision and care.
At the helm of Quintessentially’s U.S. operations is Lauren Wilt, the CEO who oversees the brand’s strategy, corporate development, and daily operations. With a team of 50 spread across six cities, Wilt’s leadership has been instrumental in navigating the evolving landscape of luxury concierge services since she joined the company in 2013.
Comprehensive Lifestyle Management
Quintessentially’s services extend far beyond the typical concierge offerings. While travel, ticket procurement, and dining reservations are among the most common requests, the company takes a holistic approach to lifestyle management. Members can rely on Quintessentially for day-to-day support, such as finding dog walkers, arranging appointments, and sending thoughtful gifts to loved ones. Additionally, the company has specialists in various fields, including property and estate management, education, and access to exclusive private clubs.
In-Demand Travel and Hospitality Requests
Travel requests are a significant part of Quintessentially’s operations. Members often seek guidance on familiar destinations like Aspen or St. Barts while also expressing a desire to explore new locales. The team is adept at recommending top properties, must-try restaurants, and hidden gems that should be on every traveler’s radar.
Recent trends indicate a growing interest in wellness-focused retreats, with members gravitating towards destinations that promote relaxation and rejuvenation. Popular spots include North American locales like Mexico and Arizona, as well as international destinations such as Switzerland and Thailand. There’s also a noticeable shift towards exploring lesser-known destinations, such as Bhutan, where luxury accommodations like Aman and Six Senses await discerning travelers.
Navigating Challenges with Compassion
The recent wildfires in Los Angeles posed significant challenges for Quintessentially, particularly for Wilt, who is both a CEO and a long-time resident of the area. The team’s response was not just professional but deeply personal. They assisted families in finding temporary accommodations, helped those who lost their homes secure rental properties, and collaborated with organizations to provide resources for those in need. This compassionate approach underscores Quintessentially’s commitment to its members as more than just clients; they are part of a community.
Trends in Luxury Travel for 2025
As we look towards the future, several trends are emerging in luxury travel. Travelers are increasingly prioritizing self-care and holistic well-being, seeking out wellness retreats that offer personalized programs in yoga, meditation, and nutrition. Extended honeymoons are also gaining popularity, allowing couples to take a pause between their wedding and their dream getaway, often to exotic locations like Mozambique or Rwanda.
The concept of “soft travel” is on the rise, with luxury travelers favoring longer stays in serene locations over jam-packed itineraries. This shift reflects a desire for meaningful engagement with local cultures, as travelers seek authentic experiences through cooking classes, art workshops, and guided tours.
Adventure tourism is booming as well, with travelers looking for unique experiences that combine thrill with comfort. From expeditions in Antarctica to private safaris in Africa, the focus is on tailor-made adventures that create lasting memories.
Personal Travel Tips from the CEO
Having traveled extensively, Wilt offers valuable insights for a seamless travel experience. Preparation is key; she emphasizes the importance of researching destinations and planning itineraries in advance. Upon arrival, she recommends taking a walk to acclimate to the new environment and discover local culture through interactions with residents.
Unpacking promptly can also enhance the travel experience, helping one feel settled in a new place. Finally, Wilt stresses the importance of gratitude and learning basic phrases in the local language to foster connections with locals.
Beverly Hills: A Culinary and Hospitality Hotspot
In Beverly Hills, Quintessentially’s members frequently seek reservations at some of the most sought-after properties and restaurants. The Polo Lounge at The Beverly Hills Hotel, Dante at The Maybourne, Matsuhisa, and La Dolce Vita are just a few of the culinary gems that consistently attract attention.
Essential Travel Companions
When it comes to personal essentials, Wilt never leaves home without her Smythson cardholder, a versatile Kosas Lip Fuel, and her Kindle. She also advocates for using packing cubes to stay organized, ensuring a stress-free travel experience.
Conclusion
Quintessentially is more than just a concierge service; it’s a lifestyle management group that caters to the unique needs of its members. With a commitment to personalized service, a deep understanding of luxury travel trends, and a compassionate approach to challenges, Quintessentially continues to redefine what it means to live a life of luxury. Whether you’re planning your next getaway or seeking everyday support, this esteemed concierge service is poised to elevate your lifestyle to new heights.
