Stephen Edison ’03: Navigating AI Trends in Consulting
In the ever-evolving landscape of business, few topics are as pressing and transformative as artificial intelligence (AI). This was the focal point of the spring 2025 Dolan Dean’s Executive Forum, where Stephen Edison, a distinguished alumnus of the Fairfield Dolan School of Business and current managing director and partner at Boston Consulting Group (BCG), engaged nearly 100 students in a thought-provoking discussion titled “From Algorithms to Impact: AI Trends in a Consulting Career.”
A Journey from Classroom to Boardroom
Edison’s journey from the classrooms of Fairfield Dolan to the upper echelons of global consulting serves as an inspiring narrative for current students. He shared insights into how his education laid a strong foundation for his career, emphasizing the importance of developing transferable skills early on. Skills such as financial analysis and quantitative reasoning, he noted, are crucial for navigating the complexities of the business world and can significantly enhance professional success.
The Role of AI in Consulting
During the moderated discussion with Zhan Li, DBA, dean of the Dolan School of Business, Edison delved into the practical applications of AI within the consulting industry. He highlighted how BCG leverages AI to optimize processes and improve client outcomes. For instance, AI is not just a tool for efficiency; it is reshaping the very nature of work. Edison encouraged students to think creatively about how they might harness AI tools to enhance customer experiences, particularly in brand marketing. This perspective is vital for future business leaders who will need to adapt to technological advancements in their respective fields.
Leadership in Technology and Customer Experience
As the global leader of BCG’s technology and digital advantage practice, Edison is at the forefront of integrating AI into consulting strategies for clients in technology, media, and telecommunications. His role as the North American leader for customer experience across industries further underscores his expertise in understanding how technology can drive engagement and satisfaction. Edison’s insights into the intersection of technology and customer experience provide a roadmap for students aspiring to make their mark in the business world.
The Jesuit Education Advantage
Edison attributes much of his success to the Jesuit education he received at Fairfield Dolan, which emphasizes a balance between technical skills and human-centered approaches. He articulated the importance of ethics in business, a principle that is deeply rooted in the Jesuit tradition. By keeping ethics at the forefront of discussions about AI and its applications, Edison encourages future leaders to consider the broader implications of their decisions, ensuring that technology serves humanity rather than the other way around.
A Commitment to Giving Back
The Dolan Dean’s Executive Forum is a hallmark of the Fairfield Dolan experience, featuring prominent speakers each semester who share their expertise on current business trends and real-world applications. Alumni like Edison return to campus not only to impart knowledge but also to give back to the community that shaped their careers. This commitment to fostering the next generation of business leaders is a testament to the strong network and values instilled at Fairfield Dolan.
Looking Ahead
As students at the Dolan School of Business absorb the lessons shared by Edison, they are reminded of the dynamic nature of their future careers. The integration of AI into various industries is not just a trend; it is a fundamental shift that will redefine how business is conducted. By embracing this change and honing their skills, students can position themselves as leaders in an increasingly digital world.
In a world where algorithms are becoming integral to decision-making, the insights shared by Stephen Edison serve as a guiding light for aspiring business professionals, encouraging them to think critically about the role of technology in shaping their careers and the industries they will impact.
