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Epic to Explore New Frontiers Beyond AI at HIMSS25

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What to Expect at Epic’s Booth (#3832) at HIMSS25 in Las Vegas

As HIMSS25 approaches, excitement is building around what Epic will unveil at its booth (#3832) in Las Vegas. Known for its vibrant and engaging presence at healthcare conferences, Epic promises to deliver an experience filled with creativity, comfort, and cutting-edge technology. Attendees can expect whimsical sculptures, cozy meeting nooks, and a steady flow of curious visitors eager to learn about the latest advancements in healthcare technology.

The AI Revolution in Healthcare

A major theme at this year’s HIMSS is artificial intelligence (AI), and Epic is at the forefront of integrating AI capabilities into its suite of healthcare solutions. Seth Howard, executive vice president for R&D at Epic, emphasizes the company’s commitment to helping healthcare professionals leverage AI to enhance their work efficiency and patient care. From pre-visit preparations to clinical decision support, AI is set to transform how clinicians interact with patients and manage their workflows.

Innovative Technologies on Display

Visitors to Epic’s booth can look forward to a showcase of new technologies aimed at improving various aspects of healthcare delivery. One of the standout features will be AI agents designed to streamline pre-visit processes. These digital assistants will engage with patients to assess their needs, identify missing tasks, and facilitate scheduling—all while providing a user-friendly summary of the visit.

In addition to patient engagement, Epic is also focusing on clinical applications of AI. For instance, AI tools that assist in lung cancer management have already shown promising results at The Christ Hospital, enabling earlier detection and treatment initiation. Epic is also advancing AI charting capabilities, allowing for more efficient documentation through ambient voice recognition and multimodal input processing.

Comprehensive Solutions for Healthcare Operations

Beyond AI, Epic is dedicated to offering integrated solutions that address a wide range of operational needs within healthcare organizations. This includes the development of a clinical trials management system that unifies workflows for patients, clinicians, and researchers. Additionally, Epic is rolling out an enterprise resource planning suite to enhance operational efficiency, with a new staff scheduling system called Teamwork already launched.

Epic’s commitment to research and point-of-care insights is evident through its Cosmos platform, which aims to foster collaboration among various stakeholders in healthcare, including providers, health plans, and life sciences organizations. The company is also continuously enhancing MyChart, which now serves over 190 million patients globally.

Strategic Themes for 2023

At HIMSS25, Epic will highlight its strategic focus on customer success, which encompasses improving patient access to care, enhancing clinician wellbeing, and streamlining health system operations. The company is keen to demonstrate how its technologies can lead to better outcomes for patients and healthcare providers alike.

Addressing Client Concerns

As healthcare systems grapple with challenges such as staff shortages and revenue uncertainties, many are turning to technology for solutions. Epic has introduced a program called "Level Up," which offers free assistance to clients in deploying the latest features and capabilities. This initiative reflects Epic’s understanding of the pressures faced by health systems and its commitment to supporting their needs.

Moreover, with many organizations eager to adopt AI, Epic has introduced a new licensing model that allows for predictable costs associated with AI usage. This approach aims to alleviate concerns about the financial implications of integrating advanced technologies into clinical settings.

Engaging with Epic’s Team

Visitors to Epic’s booth are encouraged to engage with the staff, many of whom are software developers eager to share insights about their projects and how Epic can assist healthcare organizations. The booth is designed to be a welcoming space where attendees can relax, network, and learn about the latest innovations in healthcare technology.

Interoperability and Data Exchange

Epic is also making strides in the realm of interoperability, with many of its customers already live or planning to go live on TEFCA, the national interoperability framework. This initiative aims to enhance secure healthcare data exchange while maintaining patient privacy. Epic is excited about the progress being made in this area, including the release of USCDI version 3 and the availability of over 750 APIs for developers.

As HIMSS25 unfolds, Epic’s booth promises to be a hub of innovation and collaboration, showcasing the future of healthcare technology and the vital role of AI in transforming patient care.

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